New service of distance shopping with our sales advisors in store at +33 805 385 330

Customer service eshop and customer service stores - Contact us


    Phone number: You can contact our Customer Service from 9 am to 7 pm, Monday through Friday.

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For all questions regarding your eshop orders

Please specify the name of the store in the message

For any question about your personal data and / or their deletion.

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Your email address is only used by FREE LANCE for recruitment purposes. You may exercise your rights by contacting the data protection officer at the following For more informations about personal data protection, we invite you to read our data protection policy.


For any question about the collection or a purchase, you can contact your store. You will find the phone number by clicking on your chosen store on the France map, at the bottom of the page

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You have questions? The answer is probably here

How to make a return, exchange, use a discount voucher? the answer is in fair to questions:

Frequently asked questions