DELIVERY

We dispatch from Monday to Friday.

Any order received before 8.45 a.m will be dispatched the same day.

Orders received after 8.45 a.m will be processed the next day.

Orders received after 8.45 a.m on Friday, Saturday or Sunday will be processed on the Monday.

Orders received on a public holiday will be processed on the next working day.

They can be modified during commercial operations.




To Metropolitan France + Corsica:

Express deliveries are carried out by COLISSIMO. Transport charges are free, except for products with discount. When the parcel is picked up by post, you will receive it within 48 hours (subject to parcel deposit deadlines).

        - Safety:

With Colissimo, your order will be delivered Monday to Saturday between 9 and 12 am, by hand and with signature.

       - Tracking:

When we dispatch your order, we give you a dispatch slip number in the order remarks. You can use this number to track your parcel through the website: www.laposte.fr/colissimo.




In European Union countries:

Deliveries are carried out via UPS Standard, or UPS Saver Express.

Transport charges are free, except for products with discount.

The products without discount are only delivered by UPS Standard.

Delivery is only insured by Ups Saver for Malta and Cyprus.

Packages are generally delivered within 2 or 3 days from the date of dispatch out from our warehouse and are shipped via UPS with tracking.

We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

We are sorry not to be able to deliver to the DOM, TOM (French Overseas Departments and Territories) , nor to any countries not belonging to the European Union.

We cannot be held responsible for delays in the delivery of parcels.




Delivery charges

Shipping costs are free except for discounted products.




Tracking your parcel

When we dispatch your order, we give you a dispatch slip number in the order remarks. You can use this number to track your parcel through our transporters:

UPS: Cliquez ici

COLISSIMO SUIVI : Cliquez ici




Restrictions

Deliveries are only made to:

- Metropolitan France + Corsica

- any of the European Union countries: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain (not including the Canary Islands, Ceuta y Melilla), Sweden, and the United Kingdom (not including the Channel Islands).

We are sorry not to be able to deliver to the DOM, TOM (French Overseas Departments and Territories) , nor to any countries not belonging to the European Union.